Connecting Athletes to Your Team Using AthleticAPP

In order to communicate with Athletes using AthleticAPP, or to have them compete in virtual events as a member of your team, you'll need to have athletes connected to your team using AthleticAPP. This involves communicating a unique, 8-character team code to the athlete so that they can enter it in AthleticAPP. The team code system is designed to be an independent verification of an athlete's identity using an alternative method of communication between coach and athlete outside of For example, it allows verification that the account owned by a “John Smith” is actually the same Johnny Smith who's on Central High School's roster.

As a coach, the easiest way to invite team members to connect with your team is through AthleticAPP itself. Anybody who has coach's access to your team on will already be connected to the team upon logging into the app. Log into the app and tap on your team's logo at the top of the home screen.

On the next screen, you'll see the team code displayed, as well as an invite button. The team code can be given to any team member. Tapping on Invite People to your Team   will use your mobile device's sharing interface to allow you to email links to your team containing the team code.
Do not publish your team code publicly. Your team code should only be shared with verified team members and parents. If you feel your team code has been compromised and needs to be reset, contact support using the  button at the top right of any page.

Members & Followers

Tapping on Members & Followers will bring up a screen that contains three distinct groups of people.

Followers Requesting Access

At the top of the list, you'll see a list of people requesting access to your team.

People associated with your team can end up on the “requesting access” list by using the Follow button on your team's homepage.

People associated with your team can end up on the Requesting Access list by using the Follow button on your team's homepage. Additionally, when athletes on your team create an account, they'll be prompted to claim their athlete bio, so that past results listed for them are associated to their account. When they claim a bio on your team's roster, they'll automatically follow the team and be listed on the Requesting Access list for your convenience.

Tap the send icon next to a person's name in order to send them the team code. You'll be asked to make sure the person is categorized properly:

Once you make your selection, you'll be prompted to use your mobile device's sharing interface to contact the person and send them the code.

You may see people requesting access who are not current athletes or parents. This simply means they followed your team at some point in the past (before the release of the app). Simply tap the next to the name and they will be removed from the list. They will remain a follower of the team. Followers will be able to see public team information and public posts, but will not be able to see team-only communications.

Current Team Members

The next section of the list is currently connected team members. These are athletes, coaches, parents, and team followers. The athletes and parents on this team have entered the team's code and can use the app's communications tools. Additionally, athletes who have entered the team's code can compete in virtual events as a member of the team. In the following screenshot, we can see only one athlete has been connected to the team using the app. The other 48 athletes shown have not yet created accounts.

Tapping the  next to a connected athlete will allow options for recategorizing the athlete as a follower or parent.

Athletes without accounts

Athletes in this list have not yet created accounts. Tapping Invite will allow you to contact a particular athlete using email, text message, or other method of contact. You will need to have contact information for the athlete, since they have not yet created an account. Inviting them using the app will provide them with a link to sign up for an account and connect with the team.

How helpful was this article?

Powered by HelpDocs (opens in a new tab)