Connecting Athletes to Your Team via Team Code

Why use your Team Code?

Team Code connected team members can:

  1. Communicate with coaches, athletes, and parents. See Conversations in AthleticAPP.
  2. View team-only posts.
  3. Register & pay for meets they are competing in (including virtual events).
  4. Receive notifications of workouts assigned to them.

The Team Code verifies an athlete or parent's identity. For example, it verifies that the account owned by a “John Smith” is actually the same Johnny Smith who is on Central High School's roster. Note that anybody who has coach access to your team on is already connected.

Team QR Code in AthleticAPP

As a coach, the easiest way to connect team members is through AthleticAPP itself. Log in to the app and tap on your team's logo at the top of the home screen.

You'll find the Team Code at the top of your team page. The Team Code can be given to any team member. Tapping on the Team Code will open a QR Code that athletes and parents can scan with their phones (using their phone's camera or other QR scanner).

Scanning the QR code will install AthleticAPP (if needed), allow them to sign in or sign up for a new account, and then connect the user to your team.

An alternative to showing the Team QR Code on your phone is to print the Team QR Code flyer to post at practice or distribute to athletes and parents. Click here to print now.

Send Team Code Directly

You can also send the Team Code directly to athletes and parents using the "Members and Followers" screen, as described below.

Do not publish your Team Code publicly (on social media, etc.). Your Team Code should only be shared with verified team members and parents. If you feel your Team Code has been compromised and needs to be reset, contact support using the button at the top right of any page.

Members & Followers

On your team page, tapping on Members & Followers will bring up a screen that contains three distinct groups of people.

Followers Requesting Access

At the top of the list, you'll see a list of people requesting access to your team.

Team members can “request access” by using the Follow button on your team's homepage. Additionally, when athletes create an account and claim a bio on your team's roster, they'll automatically follow the team and be listed on the Requesting Access list for your convenience.

Tap the send icon next to a person's name to send them the team code. You'll first be asked to make sure the person is categorized properly:

You'll then be prompted to share the Team Code via text, e-mail, or any other messaging platform you use. NOTE

You may see people requesting access who are not current athletes or parents. They may have followed your team and incorrectly marked themselves as athletes or parents. Simply tap the 'x' next to their name and they will be removed from the list, but remain a follower of the team. Followers can see public team information and posts, but cannot see team-only communications and posts.

Current Team Members

The next section shows currently connected athletes, coaches, parents, and team followers. Athletes and parents on this list are connected by Team Code. In the following screenshot, we can see only one athlete has been verified. The other 48 athletes have either not yet created accounts or been connected via Team Code.

Tapping the pencil next to a connected athlete will allow you to recategorize the athlete as a follower or parent.

Athletes without accounts

Athletes in this list have not yet created accounts. Tapping Invite will allow you to contact a particular athlete using email, text message, or any other app. You will need to have contact information for the athlete, since they have not yet created an account. Inviting them will provide them with a link to install AthleticAPP, sign up for an account, and connect with the team.

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